Our district uses the ParentSquare as a tool for communication with our parents/guardians, students, families and staff. ParentSquare works with the district’s student-data system (PowerSchool) to notify families and staff through phone, text and/or email of emergencies, inclement weather situations, attendance issues, etc. The overall goal of using this service is for families to receive important information about Greene County schools - especially information that affects their children—in a timely manner. As long as we have a primary phone number and/or email on record for a student, the student’s family should automatically receive these messages when they are sent out.

The messages received through phone, text and/or email are from Greene County Schools District and our schools, but are are sent though ParentSquare. ParentSquare is fully compliant with FERPA and COPPA. The company safeguards the confidentiality of all information and adheres to industry-leading security protocols for data transfer and storage.

All users have an account if their email and/or phone is in PowerSchool. All users receive notifications.Individuals who choose to not register or activate their account in ParentSquare will still receive an email digest at the end of each day regarding any communication that has been sent out to them. In the event of emergencies, communication will be delivered as well. That said, we encourage all to activate their accounts and download the mobile app to utilize the full functionality of the tool. By registering and activating your account, you can also update your preferences on when and how you are notified.

ParentSquare allows users to customize their notifications by notification type and select their preferred delivery method for each school and district.

• Off: No notifications about posts from the district, your school or teachers will be sent to you. Emergency Alerts/Notices will still be sent. School Alerts will still be sent if turned on.
• Instant: You'll receive an email and/or text and/or an app notification every time a notice or message is sent.
• Digest: You'll receive an email and/or text and/or an app notification once a day in the evening ( 6 p.m.) with all posts from that day.

Note: If you’ve typed STOP in a previous ParentSquare text notification, you have opted out of communication completely. To continue receiving critical notices and information through ParentSquare, here are some suggestions:

• If you opted out by sending "STOP," you can opt back in by replying "START" to any previous message or texting "START" to 66458.
• Once you're opted back in, you can adjust how you receive notifications in ParentSquare to better fit your preferences by district/school to Instant, Digest or Off

Change Notification Settings from a web browser

• From Home, click your name in the top-right corner and select My Account.
• Select Notification Settings on the left. 
• Select Instant or Digest or Off for each school/building.

Change Notification Settings from the mobile app

• From Home, tap the Menu (triple bars) on the top left. 
• Select Account.
• Select Notifications.
• Use the toggle to turn on or off notifications by email, text and app. 
• Select Instant or Digest or Off for each school/building.

• ParentSquare pulls information directly from PowerSchool and works best with cell numbers, not landlines.
  • Cell phone numbers are preferred because they can get text notifications.
  • Landline numbers are better than no number, as landline numbers will get voice alerts … just not text notifications
• Please call your child's school office and ask for your contact information to be updated in PowerSchool. After the school updates the information, the new contact details will be included in ParentSquare the next day.
• GCPS employees must use their district email, but can update their phone numbers in PowerSchool.

Our district ParentSquare settings do not expose email addresses and phone numbers for staff members or parents/guardians.

Only district and school administrators with particular ParentSquare permissions have access to this information.

No you do not need to sue the app or your cell phone. If you prefer, you can navigate to www.parentsquare.com/signin from a computer and view and utilize all of the same ParentSquare activities.